Welcome to Bob Jane T-Marts

Feedback ASAP

At Bob Jane T-Marts we really value our customers' feedback.

We request customer feedback as part of our overall commitment to customer satisfaction.

This is done by sending an SMS message or email for some customers to 'opt in' to give their feedback and, as a thank you, to participate in our $1000 prize draw.

This feedback program is managed independently by Feedback ASAP and is used to assist us to improve our customer service.

Feedback ASAP's privacy policy.

 

Customer Feedback Promotion Winners

Congratulations to Mr Soo, who visited our Morley T-Mart and is the winner of our $1000 Visa feedback competition.

Terms and Conditions of Bob Jane T-Marts Customer Feedback Promotion.

  1. Information on how to enter and prizes form part of these terms and conditions of entry.
  2. This promotion begins on the 1st March 2013 and finishes on the 31st October 2013.
  3. Entry is open to Bob Jane T-Mart customers who have been requested feedback via their mobile phone number during the promotion dates.
  4. One entry per customer feedback requested will go into the following $1000 cash prize draw. There are four (4) $1000 cash prizes available, total value of the prize pool is $4000.
  5. Winner will each receive a $1000 VISA Gift card.
  6. Customers enter their feedback via SMS or 1800 057 553. The entry cost will reflect standard SMS charges on the mobile network used, but will not exceed 55 cents including GST.
  7. The draws will be conducted at 12noon on the following dates:

    Prize Draw 1: All eligible entries received from 12:00:00am (AEST) 1st March 2013 to 11:59:59pm (AEST) on 30th April 2013 will be included in Prize Draw 1 on
    2nd May 2013

    Prize Draw 2: All eligible entries received from 12:00:00am (AEST) 1st May 2013 to 11:59:59pm (AEST) on 30th June 2013 will be included in Prize Draw 2 on
    2nd July 2013

    Prize Draw 3: All eligible entries received from 12:00:00am (AEST) 1st July 2013 to 11:59:59pm (AEST) on 31st August 2013 will be included in Prize Draw 3 on
    3rd September 2013

    Prize Draw 4: All eligible entries received from 12:00:00am (AEST) 1st September 2013 to 11:59:59pm (AEST) on 31st October 2013 will be included in Prize Draw 4 on
    4th November 2013.

  8. Winners will be notified in writing (via SMS) and by phone within 7 days of the draw (9th May 2013, 9th July 2013, 10th September 2013 and 11th November 2013).
  9. The draw will be conducted by Feedback ASAP, Level 12, 380 St Kilda Rd Melbourne 3004
  10. Incomplete entries will be deemed invalid and removed from the draw. The promoter's decision is final.
  11. Winner's names will be published on our website at www.bobjane.com.au within 14 days of each prize draw (16th May 2013, 16th July 2013, 17th September 2013 and 18th November 2013).
  12. Any unclaimed prizes will be re-drawn 3 months after the original draw date. New dates will be 2nd August 2013, 2nd October 2013, 3rd December 2013 and 4th February 2014. The draw will be conducted at the address shown in clause 9 at 10am. Each winner of an unclaimed prize draw will be notified by telephone and SMS within 7 days of the draw (9th August 2013, 9th October 2013, 10th December 2013 and 11th February 2014). The winner of an unclaimed prize draw will also be published on the Bob Jane website within 14 days of the redraw date draw (16th December 2013, 16th February 2013, 17th April 2013 and 18th June 2013).
  13. The promoter is Bob Jane T-Marts (Bob Jane Corporation Pty Ltd), ABN 52 005 870 431, 471 Williamstown Rd Port Melbourne, VIC, 3207
  14. Authorised under NSW Permit No LTPS/13/00764 & ACT Permit No. TP 13/00403
  15. To unsubscribe from this promotion, please email support@feedbackasap.com.

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