At Bob Jane T-Marts we're committed to giving you
expert advice and the confidence that we'll look after you. If you
are not satisfied with the tyres you purchased, bring them back
within 30 days or 1,000km, whichever comes first and we'll swap
them for something that matches your driving needs more closely.
See below for conditions of our Tyre Satisfaction Guarantee.
How it works:
- The customer can return to any Bob Jane T-Marts store within 30
days or 1,000km from the date of purchase, whichever comes first
and receive replacement tyre/s to the equivalent value, or the
customer can elect to pay the difference if a more expensive tyre
- No refunds, only exchanges for equal or greater value
- Must provide tax invoice as proof of purchase
- One claim only per purchase/vehicle
- The satisfaction guarantee only applies to the original
purchaser of the replacement tyres and is only for the vehicle
whose details are recorded on the Bob Jane T-Marts invoice.
- The product must not be damaged or subject to misuse in
- Private customers & use only
- Excludes wheels
- Excludes Mud Terrain tyres
Note - Our goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for
any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a
major failure. Our Tyre Satisfaction Guarantee is a benefit to you
the customer given in addition to your consumer rights under the
Australian Consumer Law.
Your Tyre Satisfaction Guarantee is given by Bob Jane
Corporation Pty Ltd of 471 Williamstown Road, Port Melbourne but is
redeemable at any Bob Jane T-Marts store nationally. For further
information speak to your local Bob Jane T-Marts on 13 26 25 or
call our customer service desk on 1800 032 638.
To find your nearest Bob Jane T-Marts click here.