How often should I service my tyres?
We recommend a tyre rotation and wheel alignment every 6 months or 10 000km, whichever comes first.
Call your nearest store to book your vehicle in - 13 26 25
When do I need new tyres?
A tyre is considered unsafe when its tread depth is 1.6mm or less. We recommend regularly checking for uneven wear, cracks, bulges and other signs of damage. If you’re unsure, visit your nearest store for an inspection.
Call your nearest store to book your vehicle in - 13 26 25
What pressure should my tyres be?
Your recommended tyre pressure is listed on your vehicle placard (usually inside the driver’s door) or in the owner’s manual. If you’re unsure, visit your nearest store.
Call your nearest store to book your vehicle in - 13 26 25
When should I check my tyre pressures?
We recommend checking tyre pressures at least once a month and before long trips, ideally when tyres are cold.
What brands of tyres do you stock?
We stock a wide range of leading tyre brands including passenger, performance, 4x4, van and light truck tyres. Availability varies by store and size requirements.
Call your nearest store to find out more on 13 26 25.
Can you help with high-performance or specialty tyres?
Yes. We can help with performance and specialty tyre options depending on your vehicle and driving needs.
Call your nearest store to find out more on 13 26 25.
Do you offer a tyre satisfaction guarantee?
Yes. If you’re not satisfied, conditions apply depending on the product and usage. Visit your nearest store to discuss options.
Call your nearest store to find out more on 13 26 25.
Why is my steering wheel shaking?
Shaking can be caused by wheel balance issues, alignment problems, worn suspension components, or tyre wear. We recommend an inspection to determine the cause.
Call your nearest store to book your vehicle in - 13 26 25
Why does my car pull to one side?
Pulling to one side may indicate incorrect wheel alignment, uneven tyre pressures, or uneven tyre wear. An alignment check is recommended.
Call your nearest store to book your vehicle in - 13 26 25
Why are my tyres wearing unevenly?
Uneven wear is commonly caused by misalignment, incorrect tyre pressures, lack of rotation, or suspension issues. We recommend an inspection and alignment check.
Call your nearest store to book your vehicle in - 13 26 25
Do I need a new battery?
If your vehicle is slow to start, electronics are dimming, or the battery is older, you may need a replacement. We recommend a battery test to confirm.
Call your nearest store to find out more on 13 26 25.
Can you test my battery?
Yes, we can check your battery condition in-store. Contact your nearest store for details and availability.
Call your nearest store to find out more on 13 26 25.
What services do Bob Jane T-Marts offer?
At Bob Jane T-Marts we offer a range of tyre, wheel and battery related services including installation, wheel alignment, balancing and battery replacements. We also offer wheel and tyre packages.
Call your nearest store to find out more on 13 26 25.
How long should a tyre service take?
We strive to complete each job as efficiently as possible, with an average wait time of about 1.5 hours (90mins).
Can I get my wheels aligned at Bob Jane T-Marts?
Yes, we offer professional wheel alignment services to ensure your vehicle drives smoothly and to help extend the life of your tyres.
Call your nearest store to find out more on 13 26 25.
Do you offer tyre rotation services?
Yes, tyre rotation is part of the maintenance services we offer. Regular rotation helps ensure even wear and extends the life of your tyres.
Call your nearest store to find out more on 13 26 25.
Do I need to make an appointment for tyre fitting or servicing?
While some services can be done on a walk-in basis, it's recommended to make an appointment to ensure prompt service, especially during peak times.
You can book an appointment through our website or by calling your nearest store on 13 26 25.
Can you install tyres that I purchase elsewhere?
We typically recommend purchasing tyres through our stores to ensure safety and suitability. If you have already purchased tyres elsewhere, contact your local store to discuss fitment options on 13 26 25.
Do you offer vehicle inspections?
We provide a range of tyre and wheel inspection services. For comprehensive vehicle inspections, you may need to visit a specialist service provider.
Do you offer a warranty on tyres purchased?
Yes, we provide warranties on selected brands. The specifics of the warranty, including the duration and coverage details, vary by tyre brand and model. Please ask in-store for the most accurate information regarding warranties.
Call your nearest store to find out more on 13 26 25.
How can I find the nearest Bob Jane T-Marts location?
You can use the store locator on the Bob Jane T-Marts website to find the nearest location to you.
This can also be achieved by calling 13 26 25.
Do you offer financing options for tyre purchases?
Yes, we offer Afterpay, Zip and Latitude financing options to help you manage the cost of your tyre purchases and services.
What should I do if I have a problem with my tyres or service?
If you encounter any issues with your tyres or service, please contact the store where the service was performed as soon as possible.
If the issue is not resolved, you can email feedback@bobjane.com.au.
Are there any promotions or discounts available?
We frequently offer promotions and discounts on tyres and wheels. Check our website or visit a store for information on current deals.
Do you offer fleet services for businesses?
Yes, we offer fleet services for businesses. Contact your nearest store or call 13 26 25 to discuss options.
Can I purchase tyres online?
Yes, you can browse and purchase tyres online, then choose a store for fitting depending on availability and your location.
What payment methods do you accept?
We accept a range of payment methods including card payments, and selected financing options (availability may vary by store).
